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About the Florida Water Loss Program

Remote Webcasts

Webcasts (1-hr) recapping 2023-24 program highlights and introducing offerings available through the expanded program.

Remote Water Audit Validation Sessions

Remote work sessions (2-hrs) in which water auditing experts and each utility’s water audit team examine the utility’s 2024 AWWA water loss audit in a ‘practice' validation session.

Please note that a utility must complete a 2024 water loss audit before qualifying for direct technical assistance.

In Person Workshops

In-person work sessions (1 day) covering the basics of AWWA M36 water loss methodology and the AWWA Free Water Audit Software.

Direct Technical Assistance

Direct technical assistance including supply meter testing, billing data analysis, real loss component analysis, customer meter test design/analysis, and leak detection. We will work one-on-one with utilities.

Background

The Florida Water Loss Program (FWLP), administered by FSAWWA and funded by FDEP, has provided comprehensive water loss audit methodology training and technical assistance for Florida water systems since 2023.
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The AWWA M36 water loss audit methodology is recommended best practice in North America to support informed decision making for water loss control and revenue recovery. Cost-effective water loss management reduces cost, increases revenue, serving the utility's bottom line and the rate-payer alike.  

 

Expansion!

As of summer 2025, the program is expanding to offer utilities (newcomers and existing participants) more training and technical support at no cost to utilities. The program can accommodate new learners (those new to water auditing or loss control) and advanced learners (those with prior audit submissions through the program). No matter your level of experience, there's something here for you.​This website will serve as a hub of all news, scheduling, and resources throughout the duration of the program. Please check back frequently!​

 

Pathways

All FL utilities are welcome to participate in the expanded program! The diagram below shows the two pathways for utilities through this program.

  • New Learners are utilities that partially participated in the FL Water Loss Program from 2023-2024 or if they are completely new to the program.

  • Advanced Learners are utilities that  completed at least a 2023 water loss audit through the FL Water Loss Program.

 

 

 

 

 

 

 

 

 

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Offerings
Here's a brief description of our program offerings:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Utility Feedback

Hear from your fellow utilities about the FWLP!

 

 

Audit Results Dashboard

The Florida Water Loss Program is dedicated to assisting utilities in understanding and addressing water loss through comprehensive water audits. These audits, which follow the AWWA M36 methodology, are crucial for identifying both real and apparent losses. The program guides participants in gathering and validating water audit data to enhance efficiency and reduce non-revenue water. Check out the interactive water audit results from 2022 and 2023 shown below.

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Ready to join? Enroll now!

Know someone who should join? Share our announcement!

Already enrolled? Sit tight – we will reach out to you directly!

Have questions? See our FAQ!

Questions? We're here to help!  

For registration and sign-ups:

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Donna Metherall, FSAWWA Training Coordinator

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donna@fsawwa.org

For program and technical information:

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Drew Blackwell, Program Manager

Jessica Jagdeo, Technical Manager

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team@floridawaterloss.org

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